Last Updated: May 29, 2025

Introduction

El Caldito Soup Kitchen ("we," "us," "our"), a non-profit organization based in New Mexico, USA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://elcaldito-lc.org/ (the "Website"), and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our Website, register on the site (e.g., for volunteering or newsletters), make a donation, fill out a form, or in connection with other activities, services, features, or resources we make available on our Website.

• Personal Identification Information: We may collect personal identification information, such as your name, email address, mailing address, phone number, and donation history (if you make a donation). We will collect personal identification information from you only if you voluntarily submit such information to us.

• Non-Personal Identification Information: We may collect non-personal identification information about you whenever you interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about your means of connection to our Website, such as the operating system, the Internet service providers utilized, and other similar information.

• Information from Volunteers and Donors: If you apply to volunteer or make a donation, we may collect additional information necessary to process your application or donation, such as relevant skills or experience for volunteers, or payment information for donors (which is typically processed by a secure third-party payment processor).

How We Use Your Information

We may use the information we collect from you for various purposes, including:

• To operate and maintain our Website.

• To provide our services, including coordinating meal distribution.

• To improve our Website and services.

• To respond to your inquiries, requests, and support needs.

• To process donations.

• To manage volunteer applications and communications.

• To send periodic emails (e.g., newsletters, updates about our work, fundraising appeals) if you have opted in to receive them. You may opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or by contacting us.

• To comply with applicable U.S. federal and New Mexico state legal obligations.

• To protect the rights, property, or safety of El Caldito Soup Kitchen, our users, or others.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password (if applicable), transaction information, and data stored on our Website.

Sensitive and private data exchange between the Website and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and any applicable regulatory authorities if required by law.

Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information with third parties in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., website hosting, email delivery, payment processing, data analysis). We will only share the information necessary for them to perform these services and require them to protect this information.

• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, subpoena, or court order; (ii) protect and defend the rights or property of El Caldito Soup Kitchen; (iii) act in urgent circumstances to protect the personal safety of users of the Website or the public; or (iv) protect against legal liability.

• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Cookies and Tracking Technologies

Our Website may use "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Website may not function properly. We may also use web beacons or similar technologies for tracking purposes.

We may use third-party services like Google Analytics to help us understand how our Website is used. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies.

Your Data Protection Rights

Depending on applicable U.S. federal and New Mexico state law, you may have certain rights regarding your personal information. These may include:

• The right to access – You may have the right to request copies of your personal data.

• The right to rectification – You may have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure – You may have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You may have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You may have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You may have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

It's important to note that these rights can vary. If you wish to inquire about or exercise any potential rights you may have, please contact us. We will respond to your request in accordance with applicable law.

Children's Privacy (Compliance with COPPA)

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal identifiable information from children under 13. If you are a parent or guardian and you are aware that your child under 13 has provided us with personal information without your consent, please contact us. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers or obtain parental consent.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, for the fulfillment of the declared, specified, and legitimate purposes, or as required by U.S. federal or New Mexico state law. After this period, your personal information will be disposed of in a secure manner.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data protection practices, or if you wish to exercise any of your rights, please contact us:

575-525-3831
[email protected]

999 W Amador Ave, Las Cruces, NM